CF-Mail.com - ConvertFamily.com Support Page

General Information
1. What are the terms of being a member?
2. What is the your privacy policy?
3. What private and non-private information is collected?
4. How and for what purposes do you use my personal and non-personal information?
5. What security measures do you take to protect my personal data?
6. What measures do you take to protect minors and children?
7. Corporate and legal changes.
8. Acceptance of privacy terms & conditions
9. Changes to Privacy Policy
10. How can I access the information you have collected from me?
11. What exactly do I get as a member?
12. Do I have unlimited access with my trial membership?

Billing Information
13. I purchased a trial membership, how will I be billed?
14. How often will I be charged?
15. What company will bill my account?
16. Can I contact the billing company directly?
17. What is your refund policy?

General Information

What are the terms of being a member?
Terms & Conditions

When you subscribe as a member of this service (further referred to as the "Service"), you become a subscriber and therefore agree to follow and be bound by this Agreement (further referred to as the "Agreement"). This Agreement may be subject to changes at any time. You have to acknowledge and agree to study the below given terms and conditions carefully from time to time, with the purpose of learning about any changes and/or modifications. Your continued subscription means that you acknowledge and agree any changes and/or modifications in this Agreement, and therefore you agree to follow the listed rules and conditions.

The subscriber is solely responsible for continuing his/her membership by payng periodic subscription fees, in accordance with the current billing conditions.

According to and under this Agreement, the subscriber hereby authorizes the "Service" to charge the subscriber's credit card or other approved payment facility for any and all purchases of products, services, and entertainment provided by Convertfamily Inc., until and unless the Agreement is terminated according to the relevant terms listed below. Subscription may not be assigned or transferred to any other person or entity. The subscriber is obliged to inform the billing service about any of the following: changes in the expiration date of any credit card used pay for the Service; changes in home or billing address; breaches of security such as theft, loss, or disclosure or unauthorized use of a User ID and/or password. The subscriber remains liable fpr any authotized use of the Service until Convertfamily Inc. is notified by e-mail of a breach in security. It is possible to obtain copies of billing records that contain charges for usage of the Service upon the subscriber’s request.

The subscriber may exercise the payment for the appropriate services by automatic credit card debit. Upon expiration the subscription will be renewed automatically for the original term, unless Convertfamily Inc. is notified by email, along with the subscriber’s User ID and Password, at least 48 hours prior to membership expiration. Trial Memberships receive full access to the entire amount of content and service.

Subscription to the Service may be terminated at any time and without giving cause, by either Convertfamily Inc. or the subscriber upon notification to the other party via e-mail. Subscribers are fully liable for charges incurred by them until termination of the Service.

Subscribers are responsible for all the hardware, software and communication facilities which are necessary to gain access to the Service. Access to the Service and the usage of the Service is carried out through a unique combination of a User ID and a password. Each subscriber must keep his/her password strictly confidential, and keeping login information secure is the sole responsibility of the subscriber For security reasons, Convertfamily Inc. will not release passwords for any reason to anybody, except in cases when it is specifically required by law or court order. Unauthorized access to the Service is a serious breach of this Agreement and a violation of applicable laws.

Liability of Convertfamily Inc., including, without limitation, any failure of performance; error; omission; interruption; deletion; defect; delay in operation or transmission; communication line failure; theft, alteration, destruction or unauthorized access of records, whether for breach of contract, destructive behavior, negligence, or under any other cause, is strictly limited to the amount paid by or on behalf of the subscriber to Convertfamily Inc. for the preceding 12 months. Some states/provinces do not allow the limitation or exclusion of liability for incidental or consequential damages; therefore, the above limitation or exclusion may not apply in your case.

Convertfamily Inc. makes no warranty regarding any information, services or products provided through or in connection with the Service. Convertfamily Inc. hereby expressly disclaims any and all warranties, including, without limitation, any warranties as to the availability, accuracy, or content of information, products or services, and; any warranties of merchantability or fitness for a particular purpose. Some states/provinces do not allow the exclusion of implied warranties; therefore, the above exclusion may not apply in your case.

All materials displayed on and within the Service are copyrighted by Convertfamily Inc., with the exception for public domain material and electronic messages. The copyrighted materials may not be copied, redistributed, or downloaded, in whole or in part, without the prior written consent of Convertfamily, Inc., unless otherwise clearly stated in this Agreement.